As on most other websites you leave electronic trails e.g. through cookies when using the Jyske Bank Group’s websites, netbanks and apps.
What is a cookie?
A cookie is a text file that is stored on your browser and that enables us to recognise your PC, tablet or mobile telephone. This file makes it possible for us to recognise your PC, tablet or mobile phone from visit to visit.
The file cannot carry viruses or malicious programs.
Am I anonymous?
The information we register via cookies is basically anonymous. We only recognise you if you register or have previously registered information such as email address or mobile number in a form or if you log into our digital solutions.
The purpose is to improve your user experience, to support our marketing activities and to make websites, netbanks, apps and other communication more relevant for you.
|Which cookies do we use and why?|
Session cookies are necessary to keep interaction between your PC and a website/application. This is, for instance, the case with the netbank, which cannot be used, if you have disallowed cookies in your browser. Session cookies are deleted when your browser is closed.
Persistent cookies are stores on your PC to retain your preferences. Example: A banner appears, which you delete after having read the message. We will then store a cookie telling us that you do not want to see the banner again.
Third-party cookies are cookies placed by other companies’ websites or software. This makes it possible for such companies to recognise you across various websites and register your behaviour. Basically, this takes place in depersonalised form. Yet, it is possible for them to see your IP address, and in certain instances they can also correlate your behaviour at the Jyske Bank Group’s websites with information from other websites.
At the Jyske Bank Group’s websites you may come across the following third-party cookies:
How to delete and avoid cookies
You can control yourself whether you want to accept cookies – or whether you want to delete them. This can be done in the browser settings on your PC, telephone or tablet. If you disallow cookies in your browser, you cannot access your netbank – and certain functions on the websites will not work.
Cookies that you have accepted can be deleted subsequently. If you have a PC with a rather new browser, it can be done quickly by using the shortcut CTRL + SHIFT + Delete.
The website allaboutcookies.com shows you how to delete cookies depending on your browser.
If you want to opt out of cookies from Google Analytics, Google offers the tool Google Analytics Opt-out Browser Add-on.
By contacting Jyske Bank via firstname.lastname@example.org, you can at any time revoke your consent to profiling and direct marketing.
In the Jyske Bank Group’s apps it is not possible to delete or opt out of cookies. Consequently, you must deinstall your apps from Jyske Bank if you no longer want to accept cookies in Jyske Bank’s apps.